Pay your Utility Bill


  • Maintain two pump stations
  • Make routine inspections
  • Mow and weeding grounds
  • Repair any broken or defected items

 Distribution Lines

  • Make routine inspections
  • Repair broken lines and gate valves
  • Install 80 read meters
  • Flushing hydrants
  • Checking residual daily
  • Line locates

Billing Department

  • Reading meters
  • Daily service calls

Water  Use Restrictions

The City of Polk City follows the watering restrictions set by the Southwest Florida Water Management District.

Saving Water

Please view the brochures below provided by the Southwest Florida Water Management District to learn about saving water in and around your home.


Water Quality Reports

View all Water Quality Reports

Free Landscape and Irrigation Evaluation

Save water and money with a free landscape and irrigation evaluation.

The City of Polk City, through an Interlocal agreement with Polk relating to Polk County Landscape and Irrigation Evaluation Cooperative Funding Project, are offering water customers with working in-ground irrigation systems using potable (drinking) or reclaimed water (automatic w/timer) a free evaluation.

For a limited time, participants will receive, at no charge:

  • An irrigation system evaluation with site-specific recommendations
  • Landscaping evaluation with planting recommendations
  • Water conservation information
  • Assistance with your irrigation timer
  • A free water conservation kit

To be eligible, you must be a Polk City Utilities residential, commercial, or multi-family customer using potable or reclaimed water with an operable in-ground irrigation system.

Contact Information

Chasity Guinn, Supervisor 
Utilities, Collections
863-984-1375 x ext 243

Kathy McKinney
Utilities, Collections
863-984-1375, ext 241

Direct Line

After Hours Emergency Number


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