The Polk City Florida website is undergoing modifications to provide enhanced access to documents for disabled individuals who are visually impaired and to comply with the requirements of the Americans with Disabilities Act (ADA) to make reasonable accommodations. While these modifications are being made many documents have been removed. If you would like to obtain a document not currently provided on the website, please contact our City Manager, Patricia Jackson at (863) 984-1375 or patricia.jackson@mypolkcity.org. Thank you for your patience and understanding as we implement these changes.

Utilities

 

Pay your Utility Bill

Water Use

Documents

  • Polk City:
  • Polk City:

Frequently Asked Questions

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Public Works

Contact the Customer Service at 863-874-4808 during normal duty hours regarding water problems/leaks. The after hours emergency number is 1-866-815-0074.

Garbage is picked up on Monday (inside city limits) and Thursday (outside city limits).

Yard waste is picked up on Wednesday mornings.

Contact the electric company providing service in your area.

Newspaper, other paper products, cardboard, plastic and any metal. Do not recycle any paper materials which are waxed or have been contaminated such as a pizza box.

To obtain a recycle bin, please call Customer Service at 863-874-4808.

Water connection requires a deposit. You must also provide a driver’s license and a copy of your lease or proof of ownership. Residential Water Connection Application

The water deposit is determined by the customer’s utility credit check.  If there is no Utility debt, the deposit will be $150.  If there is an outstanding utility debt, the deposit will be $300.   You may apply for water connection by clicking the Water Utility Application Link below:

Water Utility Application

The city has a commercial water connection deposit of $300.

The water deposit is refunded when the account is closed. The final bill will be deducted from the deposit and the rest returned to the customer.

No.

No, Just a deposit.

Yes.  Please call Customer Service at 863-874-4808 as quickly as possible.

 

Mail your bill to: Polk City Utilities, 123 Broadway Blvd SE, Polk City, Florida, 33868. You may also pay it in person at 123 Broadway Blvd SE, Polk City or drop it inside the drop box at the Broadway Blvd address.

It is still your responsibility to keep up with your account.  Call Customer Service at 863-874-4808 and ask for the amount due.

Please call 863-874-4808 during normal business hours or 1-866-815-0074 after hours.

Accounts can be terminated over the phone or by visiting the Utilities Department at 123 Broadway Boulevard SE.

The water meters are the property of Polk City.

Not normally. Only under extreme circumstances would the city consider doing this.

Contact the Emergency after hours number: 1-866-815-0074

Yes, Presently there are watering restrictions in effect; You may view them on our website at our watering restrictions page: Southwest Florida Water Management District

Don’t do it!!! Water meters are the property of the city and you can be arrested for water theft, have fines levied and/or have your water meter removed until all fines are paid.

Monthly Utility Operations Reports

NameSize
2011-05 Utility Operations Report218.6 KB
2011-06 Utility Operations Report319.7 KB
2011-07 Utility Operations Report274.6 KB
2011-08 Utility Operations Report82.3 KB
2011-09 Utility Operations Report493.8 KB
2011-10 Utility Operations Report202.4 KB
2011-11 Utility Operations Report211.0 KB
2011-12 Utility Operations Report1.5 MB
2012-01 Utility Operations Report292.1 KB
2012-02 Utility Operations Report311.2 KB
2012-03 Utility Operations Report273.2 KB
2012-04 Utility Operations Report392.3 KB
2012-05 Utility Operations Report189.2 KB
2012-06 Utility Operations Report488.8 KB
2012-07 Utility Operations Report758.3 KB
2012-08 Utility Operations Report290.2 KB
2012-09 Utility Operations Report369.8 KB
2012-10 Utility Operations Report1.8 MB
2012-11 Utility Operations Report1.1 MB
2012-12 Utility Operations Report457.7 KB
2013-01 Utility Operations Report465.3 KB
2013-02 Utility Operations Report447.8 KB
2013-03 Utility Operations Report446.6 KB
2013-04 Utility Operations Report466.8 KB
2013-05 Utility Operations Report435.3 KB
2013-06 Utility Operations Report491.3 KB
2013-07 Utility Operations Report20.5 KB
2013-08 Utility Operations Report17.5 KB
2013-12 Utility Operations Report429.9 KB
2014-01 Utility Operations Report467.5 KB
2014-02 Utility Operations Report419.0 KB
2014-03 Utility Operations Report456.5 KB
2014-04 Utility Operations Report435.5 KB
2014-05 Utility Operations Report434.4 KB
2014-06 Utility Operations Report430.8 KB
2014-07 Utility Operations Report386.7 KB
2014-08 Utility Operations Report371.2 KB
2014-09 Utility Operations Report368.4 KB
2014-10 Utility Operations Report345.4 KB
2014-11 Utility Operations Report356.7 KB
2014-12 Utility Operations Report426.1 KB
2015-01 Utility Operations Report330.3 KB
2015-02 Utility Operations Report337.5 KB
2015-03 Utility Operations Report615.7 KB
2015-04 Utility Operations Report549.1 KB
2015-05 Utility Operations Report606.1 KB
2015-07 Utility Operations Report329.3 KB
2015-08 Utility Operations Report361.6 KB
2015-10 Utility Operations Report95.1 KB
2015-11 Utility Operations Report129.4 KB
2015-12 Utility Operations Report89.1 KB
2016-01 Utility Operations Report126.0 KB
2016-02 Utility Operations Report171.9 KB
2016-03 Utility Operations Report175.1 KB
2016-04 Utility Operations Report172.2 KB
2016-05 Utility Operations Report256.6 KB
2016-06 Utility Operations Report180.2 KB
2016-07 Utility Operations Report177.9 KB
2016-08 Utility Operations Report178.1 KB
2016-09 Utility Operations Report174.5 KB
2016-10 Utility Operations Report448.8 KB
2016-11 Utility Operations Report311.0 KB
2016-12 Utility Operations Report320.6 KB
2017-01 Utility Operations Report320.1 KB
2017-02 Utility Operations Report321.7 KB
2017-03 Utility Operations Report318.0 KB
2017-04 Utility Operations Report321.7 KB
2017-05 Utility Operations Report68.2 KB
2017-06 Utility Operations Report323.6 KB
2019-04 Utility Department Report102.9 KB
2019-05 Utility Department Report106.2 KB
2019-03 Public Works Report116.0 KB
2019-02 Public Works Utilities Report109.5 KB
2019-01 Public Works/Utilities Report125.1 KB
2023-04 Public Works And Utilities Report182.3 KB
2023-02 Public Works And Utilities Report100.7 KB
2023-07 Public Works And Utilities Report103.1 KB
2023-06 Public Works And Utilities Report 119.8 KB
2023-03 Public Works And Utilities Report122.6 KB
2023-05 Public Works And Utilities Report 101.3 KB
2023-01 Public Works And Utilities Reports 100.8 KB
2018-04 Utility Operations Report301.6 KB
2020-04 Utilities Report227.4 KB
2021-04 Utilities Report16.3 KB
2017-08 Utility Operations Report316.5 KB
2018-08 Utilities Report266.3 KB
2018-08 Utilities Report266.3 KB
2019-08 Utilities Report91.0 KB
2020-08 Utilities Report114.6 KB
2021-08 Utilities Report63.4 KB
2019-12 Utilities Report436.4 KB
2020-12 Utilities Report202.9 KB
2020-02 Utilities Report510.2 KB
2021-02 Utilities Report123.7 KB
2020-01 Utilities Report38.2 KB
2021-01 Utilities Report201.8 KB
2017-07 Utilities Operations Report317.2 KB
2019-07 Utilities Report89.5 KB
2020-07 Utilities Report64.0 KB
2021-07 Utilities Report110.8 KB
2019-06 Utilities Report55.1 KB
2020-06 Utilities Report38.5 KB
2021-06 Utilities Report63.0 KB
2020-03 Utilities Report208.9 KB
2021-03 Utilities Report149.0 KB
2020-05 Utilities Report210.1 KB
2021-05 Utilities Report127.3 KB
2019-11 Utilities Report105.1 KB
2017-10 Utility Operations Report314.8 KB
2019-10 Utilities Report110.4 KB
2021-10 Utilities Report63.8 KB
2017-09 Utilities Operations Report316.5 KB
2018-09 Utilities Report261.4 KB
2019-09 Utilities Report76.6 KB
2020-09 Utilities Report659.8 KB
2021-09 Utilities Report63.1 KB
2019-03 Utility Department Report 620.2 KB
2018-05 Utility Operations Report269.1 KB
2018-02 Utility Operations Report541.4 KB
2018-01 Utility Operations Report546.7 KB