The Polk City Florida website is undergoing modifications to provide enhanced access to documents for disabled individuals who are visually impaired and to comply with the requirements of the Americans with Disabilities Act (ADA) to make reasonable accommodations. While these modifications are being made many documents have been removed. If you would like to obtain a document not currently provided on the website, please contact our City Manager, Patricia Jackson at (863) 984-1375 or patricia.jackson@mypolkcity.org. Thank you for your patience and understanding as we implement these changes.
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Polk City, Florida

Water

Pay your Utility Bill

Responsibilities

  • Maintain three pump stations
  • Make routine inspections
  • Mow and weeding grounds
  • Repair any broken or defected items
  • Reading meters
  • Daily service calls

 Distribution Lines

  • Make routine inspections
  • Repair broken lines and gate valves
  • Install water meters
  • Flushing hydrants
  • Checking residual daily
  • Line locates

Billing Department

  • Customer Service regarding Utility Billing

Water  Use Restrictions

Polk City follows the watering restrictions set by the Southwest Florida Water Management District.

Saving Water

Please view the brochures below provided by the Southwest Florida Water Management District to learn about saving water in and around your home.

Documents

Water Quality Reports

View all Water Quality Reports

Free Landscape and Irrigation Evaluation

Save water and money with a free landscape and irrigation evaluation.

Polk City, through an Interlocal agreement with Polk relating to Polk County Landscape and Irrigation Evaluation Cooperative Funding Project, are offering water customers with working in-ground irrigation systems using potable (drinking) or reclaimed water (automatic w/timer) a free evaluation.

For a limited time, participants will receive, at no charge:

  • An irrigation system evaluation with site-specific recommendations
  • Landscaping evaluation with planting recommendations
  • Water conservation information
  • Assistance with your irrigation timer
  • A free water conservation kit

To be eligible, you must be a Polk City Utilities residential, commercial, or multi-family customer using potable or reclaimed water with an operable in-ground irrigation system.

Contact Information

Chasity Guinn
Utilities Customer Service Supervisor
863-984-1375 x 226
chasity.guinn@mypolkcity.org 

Amy Waldo
Utilities Clerk, Customer Service
863-984-1375 x 243
amy.waldo@mypolkcity.org

Chyanne Cumbie
Utilities Clerk, Customer Service
863-984-1375 x 241
chyanne.cumbie@mypolkcity.org

Direct Line
863-874-4808

After Hours Emergency Number
1-866-815-0074

Related Links