Emergency Resource Guide
This is basic information for your reference. If you have any questions, please call City Hall at 863-984-1375 .
Emergency Numbers
| Agency or Service | Phone |
| American Red Cross | 863-294-5941 |
| Federal Emergency Management Agency (FEMA) | 800-621-3363 |
| Polk County Animal Services | 863-499-2600 |
| Polk County EMS / Fire / Sheriff’s Office (Emergencies Only) | 911 |
| Polk County Emergency Management | 863-534-5600 |
| Polk County Neighborhood Services | 863-534-5916 |
| The Salvation Army – East Polk County | 863-291-5107 |
| United Way Info Referral Service | 863-648-1515 or 800-881-UWAY |
Shelter Information
Choose from the links below to be connected to maps and directions to shelters as well as important weather information via the Internet.
Emergency Shelters
| Shelter | Address |
| Dr. N. E. Roberts Elementary School, Primary Shelter | 6600 Green Road, Lakeland |
| Polk City Elementary School (This is not a hurricane-approved shelters. This is a shelter for other emergencies.) | 125 S. Bougainvillea Ave., Polk City |
| Auburndale High School | 1 Bloodhound Trail, Auburndale |
| Caldwell Elementary School | 141 Dairy Road, Auburndale |
| Stambaugh Middle School | 226 N. Main Street, Auburndale |
| Lake Alfred Elementary School | 550 E. Cummings St., Lake Alfred |
| Lake Gibson High School | 6901 N. Socrum Loop Road, Lakeland |
| Lake Gibson Middle School | 6901 N. Socrum Loop Road, Lakeland |
| George Jenkins High School | 6000 Lakeland Highlands Road, Lakeland |
Do not proceed to any shelter until you have confirmed that it is open and operating. Call 863-534-0321 or Polk City Hall at 863-984-1375. All shelters will not be automatically activated for each emergency. They are opened as needed. Have a 72-hour survival kit ready to take with you. No pets, no weapons, and no alcoholic beverages are allowed in shelters. For pet-friendly shelters, call 863-534-5600.
Important Emergency Numbers
Evacuation Information
|
Weather
|
Preparing an Emergency Kit
Remember, prior preparation will help ease frustration and anxiety. Your family will cope better by being prepared for disaster before it strikes. One way is to assemble a 72-hour survival kit. A suggested emergency supply kit list is as follows:
|
|