The Polk City Florida website is undergoing modifications to provide enhanced access to documents for disabled individuals who are visually impaired and to comply with the requirements of the Americans with Disabilities Act (ADA) to make reasonable accommodations. While these modifications are being made many documents have been removed. If you would like to obtain a document not currently provided on the website, please contact our City Manager, Patricia Jackson at (863) 984-1375 or patricia.jackson@mypolkcity.org. Thank you for your patience and understanding as we implement these changes.

Public Works

Utility Operations Monthly Reports

Responsibilities

Provides services for the parks, streets, water, and sewer for the residents of Polk City.

Pay your Utility Bill

Services

Parks

The Parks Department maintains the landscaping and equipment in all of Polk Cities parks, oversees all activities run by the city within the parks, and provides access to public facilities for private activities.

View the Parks Department page

Streets

The Streets Department maintains the streets, sidewalks, signs and right-of-way within Polk City.

View the Streets Department page

Water

The Water Department maintains 2 pump stations, distribution lines and meters as well  as utility billing for Polk City residents and businesses.

View the Water Department page

Sewer

The Sewer Department maintains 2 lift stations and sewer lines.

View the Sewer Department page

Documents

Frequently Asked Questions

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Public Works

Contact the Customer Service at 863-874-4808 during normal duty hours regarding water problems/leaks. The after hours emergency number is 1-866-815-0074.

Garbage is picked up on Monday (inside city limits) and Thursday (outside city limits).

Yard waste is picked up on Wednesday mornings.

Contact the electric company providing service in your area.

Newspaper, other paper products, cardboard, plastic and any metal. Do not recycle any paper materials which are waxed or have been contaminated such as a pizza box.

To obtain a recycle bin, please call Customer Service at 863-874-4808.

Water connection requires a deposit. You must also provide a driver’s license and a copy of your lease or proof of ownership. Residential Water Connection Application

The water deposit is determined by the customer’s utility credit check.  If there is no Utility debt, the deposit will be $150.  If there is an outstanding utility debt, the deposit will be $300.   You may apply for water connection by clicking the Water Utility Application Link below:

Water Utility Application

The city has a commercial water connection deposit of $300.

The water deposit is refunded when the account is closed. The final bill will be deducted from the deposit and the rest returned to the customer.

No.

No, Just a deposit.

Yes.  Please call Customer Service at 863-874-4808 as quickly as possible.

 

Mail your bill to: Polk City Utilities, 123 Broadway Blvd SE, Polk City, Florida, 33868. You may also pay it in person at 123 Broadway Blvd SE, Polk City or drop it inside the drop box at the Broadway Blvd address.

It is still your responsibility to keep up with your account.  Call Customer Service at 863-874-4808 and ask for the amount due.

Please call 863-874-4808 during normal business hours or 1-866-815-0074 after hours.

Accounts can be terminated over the phone or by visiting the Utilities Department at 123 Broadway Boulevard SE.

The water meters are the property of Polk City.

Not normally. Only under extreme circumstances would the city consider doing this.

Contact the Emergency after hours number: 1-866-815-0074

Yes, Presently there are watering restrictions in effect; You may view them on our website at our watering restrictions page: Southwest Florida Water Management District

Don’t do it!!! Water meters are the property of the city and you can be arrested for water theft, have fines levied and/or have your water meter removed until all fines are paid.

Contact Information

Rick Jiles 
Public Works/Utilities Director
rick.jiles@mypolkcity.org

123 Broadway Blvd SE
Polk City, FL 33868

Ph: 863-984-1375 ext 302
Fx: 863-984-2334

Emergency After Hours: 866-815-0074

Related  Links